Merchant services

Merchant services for your business

Your business needs a simple way to accept payments without paying more than necessary or juggling complicated payment systems. SMPL provides flexible merchant services designed to help businesses accept and manage payments both in person and online.

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One Account, One Provider
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In Person & Online
Personalized Support
Talk to a Payment Expert
One Account, Every Channel Personal Support Included Secure Payment Processing
Everything under one account
Card ProcessingFlat fee or zero fee
Terminals & POSSmart Terminal, Flex, POS+
Virtual & OnlineBy phone, invoice or website
Gateway & IntegrationsWebsites and software

One account covers
every way you get paid.

4
SERVICES

under one relationship.

One team.
Every channel.

What it covers

Complete merchant services for your business

From credit card processing and modern payment terminals to virtual payments and payment integrations, we give businesses the tools they need to make accepting payments easier. Whether you run a retail store, restaurant, service business, or another type of company, our merchant payment solutions can be tailored to the way your business operates.

The right payment setup can make it easier for your customers to pay and easier for you to manage transactions. SMPL offers a range of business merchant services to support different payment needs, whether you accept payments at a physical location, over the phone, through your website, or a combination of all three.

A customer tapping a contactless credit card against a payment terminal held by a shop owner at a counter.

Credit card processing

Accepting credit and debit cards is essential for many businesses, but traditional processing fees can quickly add up. SMPL offers credit card processing solutions designed to provide businesses with a flexible alternative to traditional percentage-based processing models. With SMPL, you can accept major credit and debit cards while choosing a payment solution that fits your business. Our approach is designed to help businesses reduce processing costs while continuing to provide customers with the convenient payment options they expect. Whether you need zero-fee credit card processing for a small business or a payment solution that can support a growing company, SMPL can help you find the right setup.

A point of sale register with a customer-facing display on a service counter, with a handheld terminal beside it.

Payment terminals & POS solutions

If your business accepts payments in person, the right payment terminal or point-of-sale system can make every transaction easier. SMPL offers modern payment hardware designed to support different business environments and payment needs. Choose from solutions such as the Smart Terminal, Smart Flex, and POS+ to give customers a convenient way to pay while keeping your payment process efficient. Whether you need a straightforward payment terminal or a more complete POS solution, SMPL can help you choose the technology that makes sense for your business.

A business owner at a desk taking a payment over the phone, holding a card in one hand beside a laptop turned side-on.

Online & virtual payment processing

We provide tools that allow you to process transactions without relying on a traditional physical terminal. We also provide online payment solutions that can help businesses accept payments through their websites and other digital channels. These tools make it easier to provide customers with convenient ways to pay while keeping payment processing connected to your business. With a Virtual Terminal, you can process payments electronically when a customer is not physically present. This can be particularly useful for businesses that take orders or payments over the phone, send invoices, or need another way to accept card payments remotely.

A closed laptop and a slim card payment terminal side by side on a desk with a short cable coiled between them, seen from above.

Payment gateway & integrations

A payment gateway helps securely connect your customers' payment information with the systems used to process their transactions. For businesses that sell online or rely on other software to manage their operations, payment integrations can help connect payment acceptance with the tools you already use. SMPL's payment solutions can support integrations between payment processing, websites, software, and other business systems. Connecting these tools creates a smoother payment experience for both your business and your customers.

Why SMPL

Choose SMPL as your merchant services provider

Choosing a merchant services provider is about more than finding a way to process credit cards. Your payment system should work for your business, help you control costs, and give you access to support when you need it. SMPL brings together the payment services and tools businesses need in one flexible solution.

Flexible payment solutions

Every business handles payments differently. SMPL offers multiple ways to accept payments so you can build a setup around your actual needs instead of trying to fit your business into a one-size-fits-all system.

Online & in-person payments

Accept payments where your customers are. SMPL supports both in-person and online payment processing, giving businesses the flexibility to serve customers through different sales channels.

Transparent pricing

Payment processing costs can be difficult to understand when pricing structures are complicated. SMPL focuses on providing straightforward payment solutions so you can better understand what you're paying for and choose an option that works for your business.

Personalized support

You shouldn't have to figure out your payment processing system on your own. SMPL provides personalized support to help you choose the right solutions and get the most from your merchant services.

Next-day funding

Getting paid is only useful if you can access your funds when you need them. SMPL offers next-day funding on eligible batches settled before the daily cut-off, helping businesses get faster access to processed payments and maintain better control over their cash flow.

Timeline: sales taken through the day are batched overnight and the funds land in the business bank account the next business day. ALL DAY You take payments OVERNIGHT The batch closes NEXT BUSINESS DAY Money in your account

Getting started

How SMPL merchant services work

Getting started with SMPL is simple. We'll help you determine which payment solutions make sense for your business, set up your account, and get you ready to start accepting payments.

Choose your payment solutions

Consider how your business accepts payments and which solutions you need. SMPL can help you choose the right combination for your business and customers.

Set up your account

Once you've chosen your merchant services, SMPL will help you set up your account and payment solutions, ensuring you have everything you need to start processing payments.

Start accepting payments

Once everything is ready, you can start accepting payments in the way that works best for your business, at the counter, online, or through a Virtual Terminal.

Card acceptance is provided through SMPL's acquiring bank partners; SMPL is your provider and your support relationship.

Common questions

Merchant services, answered

Looking for one product instead of the whole stack? Browse the payment terminal range on its own page.

What are merchant services?

Merchant services are the products a business needs to accept card payments: a merchant account to receive the funds, a processor to move the transaction, a terminal or gateway to capture the card, and the support around it. SMPL provides all of these as one account instead of separate vendors.

How much do merchant services cost?

Card processing starts at a $24.99 monthly subscription that includes your first Smart Terminal and a Virtual Terminal, instead of a percentage of every sale. Additional hardware and services are priced separately, and final pricing is confirmed once your business type and card volume are reviewed.

Do I need a merchant account to accept credit cards?

Yes. Card payments settle through a merchant account. Card acceptance is provided through SMPL's acquiring bank partners; SMPL is your provider and your support relationship, so you deal with one company rather than a bank, a processor and a hardware vendor separately.

How quickly do I get paid?

Next-day funding is available on eligible batches settled before the daily cut-off. Batches closed after cut-off, at weekends or on bank holidays fund on the next banking day. Funding speed can also be affected by standard risk review when an account is new.

Does SMPL work with my industry?

SMPL supports retail, restaurants, service businesses and online businesses, among others. Some sectors are restricted by acquiring banks and card network rules regardless of provider. Tell us what you sell and we will confirm before any paperwork starts.

Is there a contract or a cancellation fee?

Terms vary by the payment solutions you choose. There is no blanket contract or cancellation fee across every SMPL product, and the terms that apply to your account are set out in writing during onboarding, before you sign anything.

Get started

Find the right merchant services for your business

Your payment processor should make running your business easier, not add another layer of complexity. SMPL provides flexible merchant services for businesses that want a straightforward way to accept payments, manage transactions, and find opportunities to reduce processing costs.

Credit card processing
Modern payment terminals
Online payments
Virtual Terminal services
Payment integrations

Ready to simplify the way you accept payments? Get started with SMPL and speak with a payment specialist to find the merchant services that are right for your business.